VIPT believes gaming is only truly enjoyable when it's controlled and responsible. Our responsible gaming policy helps you understand your limits, use the available tools, and seek help whenever you need it.
As a trusted online gaming platform, VIPT places the safety and well-being of our members above all else. Responsible gaming isn't just about following rules — it's about enjoying gaming as a fun, controlled experience.
Our responsible gaming policy is designed so that every member can play freely while having access to support whenever it's needed. VIPT believes betting is a form of entertainment, not a source of income. Playing within your limits is the real win.
With Bangladesh's gaming community in mind, VIPT has developed a range of practical tools and resources to promote responsible gaming. On this page, you will learn how to keep your gaming experience safe and enjoyable.
Gaming at VIPT should be a source of enjoyment, not a way to escape stress. If you ever find that playing is causing anxiety rather than fun, it's time to follow our responsible gaming guidelines.
The first step to responsible gaming is understanding yourself. If you notice any of the signs below, consider taking a break and seeking support.
If you notice two or more of the signs above, please reach out to the VIPT Support Team. Seeking help is an act of courage, not weakness.
VIPT gives every member full control over their gaming experience. The tools below are available at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. A 24-hour waiting period applies before any limit can be increased.
Set a maximum duration for each gaming session. Once the time is up, you will automatically receive a warning and be logged out if necessary.
Take a break from gaming for a set period — anywhere from 1 to 30 days. During this time, logging in or placing bets will be completely disabled.
Choose self-exclusion to close your account for an extended or permanent period. Once self-excluded, your account cannot be reactivated before the specified period ends.
View your complete gaming and financial history at any time. Keeping track of your spending and time is an important part of responsible gaming.
Automated reminders will be sent at regular intervals to let you know how long you've been playing and how much you've wagered. This helps keep you informed and in control.
Using VIPT's safety tools is straightforward. Follow the steps below to set your gaming limits in just a few minutes.
Log in to your VIPT account and click the profile icon in the top right corner.
From the dropdown menu, go to "Account Settings" or the "Responsible Gaming" option.
Deposit limit, session time, break mode, or self-exclusion — choose whichever tool suits your needs.
Enter the amount or time period and confirm. Changes will take effect immediately.
Once your limit is successfully set, a confirmation message will be sent to your registered mobile number or email.
While limit reductions take effect immediately, increasing a limit requires a 24-hour waiting period. This delay is intentional to prevent decisions made in the heat of the moment.
Answer the following questions honestly. If more than three of your answers are "yes", consider reaching out for responsible gaming support.
Did you spend more on gaming than your set budget last month?
Have you repeatedly returned to place more bets in an attempt to recover your losses?
Have you tried to stop gaming and failed?
Have you hidden your gaming activity from family or friends?
Do you feel restless or irritable when you're not gaming?
Are you prioritizing gaming over work, family, or personal relationships?
Are you using gaming to relieve stress or anxiety?
Have you ever gambled using borrowed money or by dipping into your savings?
VIPT strictly prohibits users under 18 years of age. We have put several measures in place to keep minors away from gaming.
If you suspect your child is using VIPT or any other online gaming platform, please contact our support team immediately. We will take prompt action.
We back up our responsible gaming commitment with real action, not just words.
A deposit limit reduction takes effect immediately. It's the most effective step to prevent overspending in the heat of the moment.
Your full history of transactions, bets, and sessions is available to view at any time. Nothing is hidden.
Our trained support team provides personal assistance with gaming-related concerns. Free advice is available at any time.
Once self-exclusion is activated, your account cannot be reactivated before the set period ends — even if you request it yourself.
VIPT's automated system actively detects problematic gaming patterns and alerts the relevant members in real time.
All responsible gaming support requests are kept completely confidential. Asking for help is a brave step.
Whatever you're looking to know, you'll find the answers here.
VIPT operates under international regulatory bodies and is committed to ensuring responsible gaming.
Our Bengali-speaking support team is available around the clock to help with any issue.
Your enjoyment and well-being always come first. Responsible gaming is the best gaming.